Please allow up to 10 days transit time within New Zealand and up to 14 days for International.
I don't use track and trace but if you would prefer your item to be sent using this it is an additional cost.
I make sure each item is packaged securely and ship each item personally, but sometimes items can be damaged during shipping. Please notify me within 24 hours if this happens.
Please note: due to variations in computer screens, the colours in Clouds of Colours products may vary from what you receive, this does not count as a physical defect :)